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Frequently Asked Questions

How long is the term for a loan?

Loan term usually ranges from 12 months to 84 months. However, it depends upon the loan amount and the individual's financial profile. Short-term loans typically have higher repayments but less interest in total. In contrast, the longer term has affordable monthly instalments.

Can I change the rate on my existing loan if my financial circumstances change?

The interest rate is generally fixed when the loan repayment starts. Sometimes a need occurs when you want an alteration in the rates due to unavoidable circumstances. For that, you need to contact our support team early. We'll try to review your loan account.

How do I know what the interest rate and repayment of my loan will be?

We share a personalised loan offer based on your personal details and credit profile. It is done once you complete your online application. The offer will clearly show the interest rate, APR and monthly instalments. You can go through them before accepting.

What should I do if I have bad credit?

You have a second chance to apply for a loan despite poor credit. We usually consider your current monthly income and affordability, instead of your past credit score. It won’t affect your credit score. Apply now to check your eligibility.

When do I get my money?

Once you get the loan approval and sign the loan contract, we transfer the funds to your bank account on the same day or within 24 hours. If some delays happen, then it will be on the next working day for sure.

What can I use the money for?

You can use the loans at Mycreditbucks for almost any financial purpose. It may include consolidating debts, managing emergencies, home improvements, holidays, education, or funding life events.

How do I make a complaint?

Contact our representatives immediately by calling or emailing them. You can share any confusion or doubts with them, and they will instantly work on your concerns. Our purpose is to resolve your complaints transparently.

How many years can I repay a personal loan over?

For a personal loan, you can choose the repayment tenure between 1 year and 5 years. It allows for managing loan instalments without disturbing the household budget. You may opt for a smaller term to end the loan early, but the interest rate will be higher.

How do I set up or amend a direct debit to pay my loan?

It is very easy with us. Contact our support team if you want to amend or change the direct debit. Our representative will guide you thoroughly on the process so that you won’t have any problem in repaying the loan on time.

What happens if I miss a payment?

Missing the repayment will incur additional charges. It will affect your credit score, too. Therefore, you should contact us immediately if you think that a repayment may be missed this month. We will arrange the best possible options and help you to stay on timely repayments.

What if my payment due date doesn’t suit me?

As a responsible loan provider in Ireland, we understand that salary days may differ among individuals. You need to keep in touch with us. We will review your request to confirm the repayment date that suits your monthly income.

What should I do if I find myself in financial difficulty?

It may happen to anyone due to unwanted circumstances like unemployment. Therefore, you should ignore the problem of not being able to make the loan instalments. Contact us early, and we will work on the temporary payment solutions to review the repayment plans.

What happens to my loans if I move abroad?

Moving abroad does not impact the loan agreement as such. It will remain valid. However, you should be responsible for making timely repayments. At the same time, it may require updating your contact and bank information before leaving Ireland to avoid any confusion.

When do I find out what my interest rate will be?

We usually confirm the interest rate before you accept the loan offer. Once you submit the online loan application, we will provide a comprehensive loan quote where we mention the interest rate, APR and total loan cost.

Loan Application Questions

How do I track my personal loan status?

We give you two options to track your personal loan status: a secure online portal or email updates. Our representatives work 24/7, so if you want to know the loan status, they will keep you updated.

Are there any extra charges on a loan?

There are no additional or hidden charges. The entire loan cost, including interest rate and late repayment charges, is clearly mentioned in the initial loan quote. You always know that you are paying.

Where can I see the interest rates that will apply?

Suggestive interest rates are mentioned on our website. However, the final rate will be decided after analysing individual circumstances. Once you apply online for a loan, we offer a personalised loan offer showing the actual interest rate and repayment amount.

How will you verify my income and employment?

Verifying your monthly income and employment status requires the submission of a few documents. These include the latest payslips, bank statements or the company's details to confirm the income that you are getting. These proofs help us to offer you the most suitable and affordable loan offer.

What documents do I need to upload?

To apply online for a loan at Mycreditbucks, you generally require providing identity proof, address proof, recent salary slips and bank statements of the last 6 months. You can upload these documents to speed up the loan approval and fund transfer from us.

I am having difficulty uploading my documents. What can I do?

It sometimes happens due to some technical issues. You can contact our loan representatives, and they will guide you immediately. They suggest alternative ways to share the documents securely.

The online application form won’t accept my information. What should I do?

You should double-check all the details and their accuracy. If the issue persists, contact our support team. We'll help you in completing the online application and getting the desired loan deal.

I need to change some details on my application. Can I be allowed to do this?

Once you click on the submit button, changing your personal details may be difficult. But you mail us quickly so that we can update your application soon before processing it further. It also avoids any delay in the loan approval.

Is it possible to make a joint application?

Most of the time, we accept only individual loan applications because they are faster to process. We can also analyse each loan application carefully and offer an affordable loan.

I received an email saying my application has been declined. Can I apply again?

Yes, of course. At Mycreditbucks, you can reapply for a loan if your initial application has been declined due to changed circumstances. However, we suggest you review your finances before reapplying to make your application stronger this time.

How to apply for a loan?

It is very simple to apply for a loan at Mycreditbucks. You can complete a small online form, which is secure for uploading the documents as well. You usually receive an instant loan decision. Sign the loan contract digitally, and receive your desired funds disbursed directly to your bank account.

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