Privacy Policy

Our Privacy Policy explains how MyCreditBucks, an online private lender in Ireland, collects, stores, uses and protects your information when you use our website to apply for a loan, or contact us for our services.

We are committed to ensure the privacy of your personal data by handling it with transparency in a lawful manner. This policy is applied as per the General Data Protection Regulation.

Who We Are

MyCreditBucks is an online private lender that offers short to medium term loans online across Ireland. For this purpose, we collect your personal data ensuring its safety as per Irish data protection laws.

How we collect your data

We use varied methods to collect your data. This includes –

Online application form
Automated technologies such as cookies
Direct communication vis chat or phone
Third parties such as identity verification providers
Credit reference agencies

Information we collect

We collect varied types of personal data to provide our loan services and meet legal obligations. The type of information we collect is -

Personal identification information -

Full name
Date of birth
PPS number (If required)
Gender
Photo ID copy (driving license or passport)

Contact information -

Residential address
Telephone number
Email address

Credit and affordability data –

Credit reference information
Affordability assessments
Repayment history
Financial information -
Technical and usage data -

How we use your personal data

We use your personal data only for specific lending purposes and wherever legally permitted.

We use the data to -

Verify identity for fraud prevention
Assess loan application
Check affordability
Manage loan accounts
Track repayments
Meet legal and regulatory requirements
Communicate about your loan account
Improve our website and services

Legal basis for processing

As per GDPR, we process your data for the following reasons with legal limitations.

Legal obligation – To meet the lows on anti-money laundering, financial and tax laws.
Contractual necessity – For processing loan application and loan agreement management
Consent – For marketing communication whenever required
Legitimate interests – For fraud prevention, risk management and improvement of services.

Credit references and fraud prevention checks

To process the loan application, we need to perform affordability assessment. That includes pulling your financial data from credit reference agencies and other agencies for fraud prevention.

Verify identity
Assess affordability
Assess creditworthiness
Prevent financial crime

Sharing your information

We may need to share your data with trusted third parties when required. This may include –

Credit reference agencies
Payment processors
Identity verification processors
IT and hosting service providers
Regulatory bodies

All third parties are trusted ones and securely handle your data as per the GDPR.

International data transfers

Your data is processed under the European Economic Area (EEA). In case your data is transferred to a place other than EEA, we ensure its appropriate safety. The legal implications followed are -

Adequacy decisions approved by the European Commission
Standard Contractual Clauses

Data retention

We retain your personal data only for a required duration and purpose. This purpose is always about regulatory and legal obligations.

Retention periods include –

Identity verification data as per the Irish data protection laws.
Loan records that stay up to six years after your loan account closure.
Your marketing preferences until you withdraw.

Your Data Protection Rights

As a consumer. you have the right to:

Access your personal data
Restrict or object to processing
Request deletion of your data
Data portability
Lodge a complaint with the Data Protection Commission
Withdraw consent at any time you feel

Cookies and tracking technologies

Our website uses cookies to enhance user experience and improve website functionality.

Through cookies we –

Remember user preferences
Enhance security
Analyse website performance

You can change cookies preferences through us browser settings. For more details, Cookie Policy.

Data Security

We follow all safety measures to protect your data that includes –

Secure servers and encryption
Regular system monitoring and audits
Restricted access to personal information
Staff training on data protection

Despite all the efforts, no system can remain secure all the time and users should be cautious while sharing their personal data.

Third-party links

Our website may contain third-party website links. We are not responsible for safety and privacy practices followed by other websites. We encourage you to check their privacy policy.

Marketing communications

We may send you marketing messages as per permitted by law. This may include –

Loan offers
Financial tips
Service updates

You can opt out of marketing by –

Contacting us directly
Unsubscribing our e-mail marketing message services.

Children’s privacy

Our services are not available for the individuals below the age of 18. We do not collect data from minors.

Changes to the Privacy Policy

We can update the Privacy Policy anytime as per the changes in operational and legal changes. Any updated published on this page will be posted with a ‘last updated’ date.

Contact Us

For any questions regarding our privacy policy, you can contact us any time –

Email: [email protected]

Address: 44 William St S Dublin, Ireland

Phone: +353-61472730